Description
Fabric – Premium Comfort
- 100% Ring-Spun Cotton – ultra-soft, breathable, and smooth to the touch.
- 210–230gsm – substantial weight for durability yet comfortable for daily wear.
- Knit construction – natural stretch and excellent shape retention after multiple washes.
- Selected designs: 95% Cotton + 5% Spandex – added stretch for a perfect fit.
Fit – Versatile & Stylish
- Regular or Oversized – tailored for both casual and streetwear looks.
- 1×1 ribbed collar – maintains shape and resists sagging over 100+ washes.
Printing – Designed to Last
- DTG & Silk Screen – sharp, vivid, and long-lasting prints.
- Premium Japanese inks – non-toxic and fade-resistant, wash after wash.
Care Instructions
- Wash inside out on a gentle cycle with cold water (max 30°C).
- Avoid bleach and harsh detergents.
- Hang dry in the shade.
- Iron on low heat, preferably inside out.
Return & Refund Policy — Shop with Confidence at Xooyy
At xooyy.com, operated by Raven Lynn Carbajal LLC (21230 Martin St, Carson, CA 90745), we believe shopping should always be stress-free. That’s why we provide a 120-day return policy and guarantee refunds within 14 business days once your return is approved.
Quick Facts
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Return window: 120 days from delivery.
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Condition: Items must be unused, unwashed, with original tags attached, and in their original packaging. Proof of purchase is required.
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Return shipping: Customers pay return shipping unless the item is defective, damaged, or we sent the wrong product.
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Refund timing: Refunds are processed within 14 business days after approval. Your bank may require an additional 3–5 business days to post the credit.
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Exchanges: Only defective, damaged, or incorrectly shipped items are eligible. For size or style changes, simply return the item and place a new order.
How to Request a Return
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Email us: Send your return request to support@xooyy.com with your full name, order number, and reason for return.
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Get return address: We’ll provide the correct return address.
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Ship the item: Once received, we’ll inspect your return within 72 hours and notify you by email.
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Refund processed: If approved, your refund will be issued automatically to your original payment method.
Why This Policy Protects You
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A 120-day return window offers more flexibility than most stores.
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Clear, simple steps ensure a smooth return process.
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Free return shipping applies if we sent a defective or incorrect product.
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Refunds guaranteed within 14 business days of approval.
Frequently Asked Questions (FAQs)
Q: Can I exchange for a different size?
A: We only exchange defective, damaged, or incorrectly shipped items. For size changes, please return the original item and place a new order.
Q: Who covers return shipping?
A: You cover shipping if it’s due to personal preference or fit. We cover it if the product is defective or we sent the wrong item.
Q: When will I get confirmation?
A: Returns are usually confirmed within 72 hours of receiving your package.
Q: What if I don’t see my refund after 14 business days?
A: First, check with your bank or credit card company. If it still hasn’t posted, contact us at support@xooyy.com for assistance.
Exclusions
Contact Us
Need help with a return or refund? Our support team is here to assist:
📧 support@xooyy.com
🕑 Monday – Saturday, 8:00 AM – 7:00 PM (EST)
🏢 Raven Lynn Carbajal LLC, 21230 Martin St, Carson, CA 90745, United States
| Payment methods |
Country |
Visa, Mastercard and American Express (credit/debit cards
and prepaid cards – via PayPal) |
Worldwide |
Buy now, pay later: Afterpay/Affirm/Klarna (via
PayPal) |
United States* |
Note:
All of your online transactions must be associated with a billing address. Make sure that the billing address
mentioned during your purchases corresponds to that of your credit card (as registered with your bank or other
credit card issuer) or that associated with your prepaid card.
*Currently, Buy Now Pay Later transaction is only available in the US. European customers will soon be able to use
this form of payment. Please check further information about the Buy Now Pay Later transaction here.
Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by
these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged
pursuant to a California Finance Lenders Law license.
